AI – Getting it right: People, privacy and partners

Charlotte led the discussion surrounding how AI will affect your workforce and how you can implement it into your business.

This webinar included:

• An insight into the impact the increasing use of tech will have on the workforce.
• What should be done to minimise employee relations issues linked to tech advancements.
• The risks around using AI to monitor performance and make decisions.
• How to guard against discriminatory AI.

Our team provided the knowledge and practical advice to navigate the ever-changing use and growth of AI in business.

Key takeaways

Implementing new AI

1. Consult with your workforce early to get buy-in from employees.
2. Consider how you will communicate proposed changes.
3. Plan ahead for skills shortages in new roles.

Performance management 

1. New tech and AI hasn’t changed existing laws on performance management and disciplinaries.
2. Maintain a human element.
3. Consider other matters such as data protection and privacy.

Discrimination 

1. Understand how your AI makes a decision before you implement it.
2. Beware of bias – AI is only as good as the data it utilises.
3. Consider contracts with tech providers, but ultimately the employer will be liable for utilising discriminatory AI/tech.